Please note that CaseLines has changed its name to Case Center. You may see either name being used when looking through guides and practice directions but they are referring to the same system.
Contact Thomson Reuters for support (Monday - Friday from 8 AM - 5 PM)
- Call 1-800-290-9378 and select either “CaseLines”, “Case Center” or “Evidence Sharing” when you reach the directory
- Email decsupport@thomsonreuters.com
If you are a self represented litigant, you can contact the Ministry of the Attorney General’s Court Services Division for support
- Call 1-800-980-4962 and select option 4 for CaseLines support
- Email info.CaseLines@ontario.ca