Please note that as of July 1st, 2024, CaseLines has changed its name to Case Center in Ontario.
Contact Thomson Reuters for support (Monday - Friday from 8 AM - 5 PM)
- Call 1-800-290-9378 and select either “Case Center” or “Evidence Sharing” when you reach the directory
- Email decsupport@thomsonreuters.com
Counsel and self represented litigants can also contact the Ministry of the Attorney General’s Court Services Division for support
- Support is available from 8:30 AM - 5:00 PM (Monday to Friday)
- Call 1-800-980-4962 and select option 4 for Case Center support
- Email info.CaseCenter@ontario.ca